About Us

At Kruz Consulting, we create transformational results through our unique blend of services geared to organizations, teams, groups, and individuals.

Some unique things about us:

  • Strong corporate as well as consulting experience
  • Solid credentials in coaching, consulting, training and counseling
  • One stop shop – We work with our clients every step of the way, from needs-identification to effective change implementation, and provide follow-on coaching to lock-in the learning
  • Customized approach that meets each client’s unique culture and needs
  • Experiential approach – apply "real work" situations
  • Experience across most industries and different size companies

Our training, consulting, and coaching services include: organizational effectiveness, performance management, management/leadership development, communication, conflict-resolution, career development/planning, and succession planning.

Our consulting, training and coaching approaches are all focused on complimenting our clients existing strengths with best practices, tools and techniques. Most of all, we bring high-energy, creativity, professionalism, and fun to all of our work.

Who we help:

  • Small, medium, and large organizations
  • Executives including leaders, managers and high-potential individuals
  • Teams
  • Individuals with career development and planning needs

Kruz Consulting Partners



Rachel Karu M.S.
Kruz Consulting, Partner


An organizational consultant and professional coach specializing in leadership and communication skills, training and development, Rachel Karu brings more than 13 years of professional development experience to your organization. With primary expertise in facilitating, training and coaching managers and non-supervisory employees in the areas of intra/interpersonal skills, she provides an excellent foundation for your staff and organization in various areas including: communication and listening skills, coaching, setting expectations, providing/receiving feedback, and conflict resolution.

Prior to co-founding Kruz Consulting, Rachel served as Human Resources Manager specializing in Training and Development as well as Manager of Training and Organization Development at both the corporate and regional levels. She worked for and provided consulting services to industries including: entertainment, sporting goods, high technology, healthcare, universities, managerial consulting and financial services.

Rachel earned both her Master of Science in Counseling for Business, Industry and Government and a Bachelor of Science in Business with a specialization in Human Resources from California State University, Northridge. She has received post-graduate training from the Coaches Training Institute and the College of Executive Coaching. She possesses certifications from Development Dimensions International as a Facilitator, Lominger Inc. in Competency Implementation, Franklin-Covey – What Matter’s Most (Time Management), Center for Collaborative Solutions in Interest Based Problem Solving, Lee Hecht Harrison as an Outplacement Facilitator, and the Personal Strengths Publishing’s Strength Deployment Inventory Facilitator (Communication Style Assessment Tool).

Rachel is an active member in the Professional Coaches and Mentor Association (PCMA), the Los Angeles chapter of the Organization Development Network (LAODN), and the Los Angeles chapter of the American Society of Training and Development (ASTD). Rachel regularly attends International Coaching Federation (ICF) meetings.

Rachel’s Competency Case Study has been published in The Wisdom of ASTD-LA (ASTD-LA, 2001).


Melissa Karz, MBA
Kruz Consulting, Partner

Melissa’s background combines organizational effectiveness consulting experience with leadership development, training and coaching expertise. She helps highly capable people lead more powerfully and achieve results more rapidly by partnering with individuals to reach their next success.

As a coach, Melissa specializes in working with several types of clients: Executives and managers who are leading organizations, often times through rapid change; Rising stars such as fast-track program directors, managers, team leaders, and specialists who are moving beyond their technical expertise to become effective leaders on a greater scale; Individuals with career management needs such as those seeking career development planning. As a consultant and facilitator, Melissa brings strategic insight, extensive project leadership experience, and leadership development expertise to organizations, startups, and professionals. Melissa guides her clients with authenticity and spirit to reach their visions.

Before founding co-founding Kruz Consulting, Melissa consulted to executives of major companies through large-scale change and Human Resources transformation, most recently during her work with PricewaterhouseCoopers. Since beginning her career, Melissa has partnered with executives at dozens of companies in healthcare, technology, consumer products, entertainment, real estate companies.

Melissa earned an MBA from UCLA with emphases in human resources and organizational development and a BA in Cultural Anthropology from the University of Pennsylvania. She was featured in the cover story of the LA Times May 19th, 2002 issue, as well as Fortune Magazine’s December 2001 issue. She is a graduate of The Coaches Training Institute where she has completed advanced training in corporate coaching, is qualified to administer and interpret assessments including DISC and 360 Degree Feedback, and is certified by Center for Collaborative Solutions to facilitate a class in Interest Based Problem Solving.

Melissa is highly active in several Coaching, Human Resources, and Organizational Development associations. Additionally, she serves on several nonprofit Boards and co-founded a not-for-profit coaching initiative to offer coaching to nonprofit executives and managers. Other affiliations include the International Coaching Federation, The Coaches Training Institute, and the Professional Coaches and Mentors Association.

Affiliate Associates:
Kruz Consulting has alliances with a variety of practitioners in coaching, training, and consulting which they utilize based on project needs.

Michele M. DeRosa , M.A.

Michele DeRosa brings expertise in developing programs, coaching individuals, facilitating groups and processes, and leading projects.  Michele has extensive experience designing career and management development programs; training managers, individual contributors and facilitators; and coaching executives and other professionals from diverse industries to be more effective, aligned and satisfied in the workplace.  Michele is certified to use various personality, 360 degree, and communication assessments, specializing in Myers-Briggs Type Indicator and Lominger’s Career Architect competency tool.

Michele worked as a manager and consultant for over 10 years in Drake Beam Morin’s Retention Services and Career Transition practices.  During her career, she also coordinated Internship Recruitment and Career Development at NASA's Jet Propulsion Laboratory, and provided career services at several colleges and universities.  Michele is on the part-time faculty at Antioch University Los Angeles, California State University Northridge, and Santa Monica College.  

Michele received her B.A. in English from the University of California Santa Barbara, and her M.A. in Educational Psychology: Counseling from California Polytechnic State University San Luis Obispo.  She is active in the American Society for Training and Development and the California Career Development Association.  In the avocation arena, Michele has recently performed with Cornerstone Theater Company and the German-based Galli Group.

Mary Albright-Smith, M.S.

Mary Albright-Smith is an executive and career coach, trainer and facilitator.  She spent the majority of her professional career at the Parker MBA Career Management Center at the UCLA Anderson Graduate School of Management, most recently holding the position of Director.   During her nine-year tenure with the MBA Career Management Center, Mary also held positions of Associate Director, Employer Relations Coordinator and Career Coach.  In these roles she coached and counseled fully employed MBAs working in all industries, full–time MBA students and working alumni on all topics related to professional and career development.  She also worked closely with the School’s corporate constituents to determine MBA recruitment strategy; ran the campus recruiting program; and managed day to day operations, including vision and goal establishment, for the Center.

Previously, Mary worked for the non-profit organization Women At Work in Pasadena, where she was a career coach to very low-income single mothers and homeless women.  She has created a Career Development Program for homeless women, and developed a career awareness program for elementary school children.

Prior to earning her Masters degree in Career Counseling, Mary worked for Weyerheauser Mortgage Company as a Recruiter for all of Weyerheauser’s southern California locations.

Mary holds a Masters of Science in Educational Psychology and Counseling – Career Counseling from California State University, Northridge and a Bachelors of Arts in Psychology and Business from UCLA.  Mary is certified to use various personality and communication assessments, including the Myers-Briggs Type Indicator.

Janet Conn, M.S.W.

Janet’s specialization is in career and leadership development consulting and coaching.  With over ten years of experience in career management services, she brings a strategic perspective to organizations looking to optimize organizational effectiveness and achieve high value and retention from their employees.  As a coach, Janet assists individuals in utilizing their full range of capabilities to achieve personal career growth and satisfaction.

Janet brings significant career services and outplacement experience having worked with hundreds of executives, managers and employees from a diverse group of industries and work functions.  Her experience includes three years on staff at a company providing career management services to major aerospace industry companies.  Here she was responsible for a comprehensive program of services, including coaching, workshop facilitation and program development.  Previously, she had been an adjunct consultant for five years at a top global outplacement firm where she acquired a strong background in all aspects of career transition programs.

Janet received a M.S.W. from the University of Pennsylvania and a B.S. from Temple University.  She has completed additional training at the College of Executive Coaching and the Coaches Training Institute.  She is certified in Geert Hofstead’s Culture in the Workplace and Global Team Process Questionnaire and qualified to administer the most widely used career management and leadership development assessments including the Meyers Briggs Type Indicator.

In addition to her consulting practice, Janet is an Adjunct Professor at Chapman University and Guest Lecturer at the University of Southern California.

Amy Hirsh Robinson, MBA

Amy is an executive coach and organizational development consultant.  She has experience working for organizations of all sizes, from family-run entrepreneurships to large international firms in a variety of industries, including the not-for-profit sector.  She specializes in helping organizations embrace change and empowering others to reach their professional and personal goals.

  • Amy received her Masters in Business Administration in Strategy and Organizational Development from the Anderson School at UCLA.  She also earned a Bachelors of Arts in International Relations from Vassar College.
  • Prior to becoming a consultant, Amy held a variety of managerial and entrepreneurial positions in Human Resources, Marketing, Recruiting, Customer Service, Change Management, Cultural Integration and Group Facilitation.  She has directly aided several CEOs, Executive Directors and Boards in their quest to become agents of change for their organizations.
  • Amy is a qualified administrator of the Myers Briggs Type Indicator. She is also active in the Association for Strategic Planning, the American Society for Training and Development, and the Professionals in Human Resources Association.  In addition, Amy holds the position of Board President and founding member of the Young Alumnae Council for the Marlborough School for Girls in Los Angeles, where she works closely with the school’s administration to get young alumnae involved in their alma mater and community at large.

  • Although she was raised in California, Amy has worked and lived in Munich and Berlin, Germany and has traveled extensively.  She speaks German and Spanish and is quickly learning Swedish, the language of her husband’s native country.  Amy has one daughter and vacations regularly with her family in Sweden. 

Alicia M. Jacobs, MBA

Alicia M. Jacobs’ focuses on career management, strategic planning, organizational development, business development, and customer service. Alicia has designed and facilitated a variety of workshops, events and strategy sessions. Her expertise in group facilitation includes bringing together professionals from diverse disciplines to talk and share ideas and processes that enhance their professions.

Alicia has provided consulting services for over 20 years to Fortune 500 companies,  educational institutions, legal offices and government agencies including Edison, Honeywell, AT&T, Sony, MTA, Baker and Hostetler, Department of Mental Health, Los Angeles Department of Children and Family Services and Los Angeles Unified School District. As a strategic partner, Alicia assists corporate clients and senior executives in meeting developmental and performance goals for their human capital.

Alicia has also served as a vice president for Right Management Consultants and Spherion, which are human resources consulting and career transition firms. She also partnered with Rutgers University as the West Coast liaison on their rollout of an e-learning and career-training product.

As an adjunct professor at California State University, Fullerton, Alicia teaches New Ventures in Entrepreneurial Leadership and Management in the MBA Program and Organizational Behavior in the undergraduate school.  In addition, she teaches “Women as Leaders on-line for the Business Department at the University of Maryland, College Park.

Alicia earned her MBA from the Presidential/Key Executive Program at Pepperdine University and her undergraduate degree from Oberlin College. She is certified in the Meyers Briggs Type Indicator and is a certified behavioral and values analyst.  Alicia has earned a CPBA and a CPVA.

Patricia Palleschi, Ph.D.

Patricia Palleschi spent 25 years developing and implementing human resource strategies that make organizations and individuals successful.

Pat 's heart and soul are devoted to developing learning environments. Because she has vast experience with executives and managers, she believes that the most important thing for the 21st Century leader to learn is how to be true to themselves and their values, family, company, community, and friends.

As Vice President of Human Resources Development at Disneyland, she was in charge of the Disney University. In that position she and her team implemented many management and technical programs.  While at Disneyland Pat was also in charge of hiring up to 5,000 people a year. The mission for Pat's department was to attract, develop and retain Disney Cast members who were "pumped to perform."

After a stint at Disneyland, Pat was promoted to work at the Walt Disney Company Corporate Level. She worked with the CEO, COO, and the Presidents of the Studio, the Stores, Animation, Publishing, Theme Parks, the CFO, as well as other members of the very top team. Her job was to "stem the loss of high potential talent" from the Walt Disney Company.  In order to do that, she had to develop a clear description of what "high potential" talent looked like. After many discussions with the top team, Michael Eisner said that top talent had to have a "feel for story telling," because story telling distinguished Disney from Walmart. Bob Iger stressed "integrity." (Being able to make a profit was also essential!) With these three characteristics, among others, Pat and her team helped to identify the top 100 people out of 100,000 employees who worked for Disney. From those top100, about 35 were considered high potential. During her tenure, only one high potential left the company.

Previously, Pat was Senior VP of Training for Bank of America. She made the transition from head of Human Resources for the Security Pacific California Bank to head of Training at Bank of America. She was part of an "integration" team that reduced the total employee size by almost fifty percent. It was a thrilling and depressing assignment. As head of training, she managed a budget of over $20 million and over 200 training professionals around the world. During this time all skills, credit and management training --- including computer simulated training for the thousands of tellers -- was under her leadership. She managed the succession process and an on site training facility that housed global credit officers during their one month required training program.

Prior to her work in the corporate world, Pat earned her doctorate at the University of Massachusetts. Pat then moved to the West Coast to assume the position of Assistant Professor and was quickly promoted to Chair of the Speech Communication Department at Loyola Marymount University. She taught Interpersonal, Organizational and Business Communications.

She has consulted for Unocal, Amgen, The Los Angeles Times, Edwards Lifesciences, Power-One, the UCLA MBA program, among many others.

Currently, Dr. Palleschi is consulting with Fortune 500, as well as not for profit organizations. She was Chair of the Board of The Southern California Leadership Network. She has just completed her tenure on the Board of Goodwill Industries. She and her husband fund "The Palleschi Hart Teaching Fellowship" at the University of Massachusetts which recognizes excellent teaching at the graduate level.

Kruz Consulting • 8489 W. Third Street • Los Angeles, CA 90048

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